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Sample

Technician

Service desk and field techs

Everything a technician needs from day one: finding your way around and working tickets.

Certificate

Tenvara Certified Technician

Courses
2
Time
21 min
Sign in with Tenvara to start

Free for every Tenvara customer

A sample learning path. The real Technician path will also cover devices, alerts and remote control, scripts and software, backups and restores, and time logging.

Courses in this path

  1. 1 First day in TenvaraSample Find your way around Tenvara on day one: the frame, the command palette and your notifications.
  2. 2 Working a ticketSample Being updated Reply to customers, keep notes for your team and save time with canned responses.